1 hour ticket response
We are specialized in providing a swift and adequate response to each helpdesk ticket posted by a client. Our knowledgeable tech support team representatives will review your request and will think of the most efficient option. We offer a 1–hour response time guarantee for all tickets. In reality, our average trouble ticket response time has proven to be 20 minutes.
An Outstanding Tech Support Service
We’ve got a team of web hosting support experts who are ready to reply to all your requests anytime you need assistance. The vast majority of our tech support staff representatives have many years of experience in the Linux shared packages arena, which implies that you can constantly count on rapid and comprehensive answers to your questions.
An Easy–to–Browse Help Center Section
To help you find a quick suggestion on how to use a particular service, we have integrated a truly user–friendly Help section in the Control Panel. You can browse through a big selection of web hosting account management articles and website administration articles, take a glimpse at the F.A.Q. section or watch our educational video tutorials.
