Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Offering quality support on time is our main priority, so that we support each Linux shared packages plan with a one hour ticket resolution warranty. Once you send a ticket or drop an email, our client tech support staff will do their best to deliver the most adequate answer to your problem and to supply you with help and advice in due time.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is offered by a team of competent experts who will be ready to answer to your request promptly. You can get hold of the tech support team staff by starting a technical support ticket from your Control Panel or by submitting us an e–mail message. On working days, you can also call us on the telephone or use the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Digital Master Co.’s Control Panel gives you a detailed practical knowledge base that is incorporated into all sections. In each area, you will find a Help button which will load for you a group of step–by–step guides on how to take advantage of a certain element or perform a certain action. Additionally, we have prepared information films so that you could get a better idea of the Control Panel’s interface.