Help and support Channels

  • Video Tutorials
  • Video Lessons

  • You can almost instantly discover ways to utilize our Digital Master Co. Control Panel with the help of our in–depth video training.

  • F.A.Q.
  • A F.A.Q. Section

  • We supply a user–friendly Frequently Answered Questions section where you will discover solutions to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • The technical support department is at your disposal 24 hours to address each of your questions. You are going to have an answer in up to 60 minutes following the ticket application.

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Forms of Support

  • Shared Hosting Support
  • Shared Hosting Help & Support

  • If you need guidance organizing your Linux shared packages account, or need more resources for your sites, simply let us know and we’ll give you the proper response.

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  • VPS Hosting Support
  • VPS Assistance

  • Want some assistance working with the SolusVM administration panel? Your VPS is causing problems? Inform us, our team will be prepared to help you.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help

  • We’ll be here 24x7x365 to assist you with any given server management procedure or to help you tweak the active set–up of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of professional technicians in a position to assist you with anything at all connected with your semi-dedicated server. They are available 24/7 all year round.
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