Website Migration
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Q: What precisely does website migration mean and what does it include?
A: If your present hosting provider can no longer meet the needs of your web site, or when you undergo frequent downtime, or if you are made to wait for hours for the customer support staff to respond to you, it might be smart to swap your web hosting provider, i.e. to transfer all the files for your sites as well as your databases from your present provider to your new provider. At Digital Master Co., we realize that this can be hard & time–consuming. For this reason, we will perform all that for you at no cost!Our highly knowledgeable technical team will migrate your web site content from your present web hosting provider to us. Our techs have broad experience migrating web sites and can take care of anything – from an ordinary WordPress–powered blog or Joomla™–based website, to an extremely complex, custom–made application.
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Q: Website migration seems like a lot of work. How much time can it take?
A: While we can’t give you a precise time frame, since there are many factors, including the size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will do our best to migrate your web site within 48h, and in certain cases – within 24h (in case the content is not very large).
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Q: Do you need something from me before you begin moving my site?
A: We do not gather any private details. We’ll need, however, the login info for your present web hosting account as well as the name of the web site that you need to migrate.
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Q: You will access sensitive data. How can I be sure that you won’t misuse it?
A: In order for us to begin the migration of your account, you must first open an account with us. Opening an account with us will require that you to share literally the same details you have provided to your current host. We’ve also got a very rigorous Privacy Policy, which describes how private info is tackled.
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Q: Will there be any outage for my site?
A: No. Your site will continue to be completely operational during the migration. As soon as everything is completed on our end, we’ll notify you so that you can preview it and check for any problems. If everything’s fine, all you will have to do is edit your domain’s DNS records.
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Q: Will my old hosting provider need to provide any info/assistance?
A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We will never contact them in any way.
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Q: Which web hosting platforms do you support?
A: We can migrate your website from any hosting provider or any Linux–based web hosting platform given that we can access the Control Panel and there is File Transfer Protocol access available.The only web sites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.